In last article we have discussed about various siebel server configuration activities in Administration – Server Configuration screen. Let's know more about below activities.
•Use component alerts •Create and define job templates •Back up and restore enterprise configuration
Use Component Alerts
• Traps information about the failure of tasks and unavailability of components and sends an email alert to the Administrator
• Examples: <> A component fails to restart <> Critical system throughput thresholds are hit • Additional alerts and parameters can be set up
Create and Define Job Templates
• Create and define job templates for ...
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Administration – Server Configuration Activities – Continued
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Cancel Long Running Query In UI || CancelQueryTimeOut
Control Long running queries by getting cancel button pop up after a set time period for great UI experience.
Siebel UI gets hang due to long running queries and if user closes the browser an orphan task is left in object manager. The functionality of canceling the query from UI is highly appreciated for great user UI experience. We can set a time and if query is running after that set time a pop-up window with cancel button will appear to help user to stop the query.
This parameter is called "CancelQueryTimeOut parameter" ...
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How to capture the eCommunications logs for specific users in Siebel
Steps to set high level logs of Object manager for specific users to troubleshoot siebel performance issue.It is necessary to capture the high level logs to identify the root cause. It will help us to monitor the application performance by capturing the high level logs. We can identify the SQL quires which are causing latency as well as the flow of commands in OM . If we increase the log level for the most essential component like object manager it will effect to the performance of the application. To overcome this we can ...
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How to capture the eCommunications logs for specific users in Siebel – Continued
In last article "How to capture the eCommunications logs for specific users in Siebel" we have learned How to set user list and log levels. This article will help us in finding logs for any specific user.
Finding the logs for the specific users
If there are multiple users accessing the same application then it will be difficult to find out the logs for the specific users. To solve this problem we have table called S_SRM_TASK_HIST where all the task details of a component will be stored. The details like server host name, ...
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Decode Siebel Error Codes
Siebel Error Codes are most challenging barriers for a developer. It’s very difficult to understand the exact problem in configuration by seeing the error codes. Consultant spent their important time in searching at number of blogs and oraclemetalink support to find the correct explanation of the Siebel Error Codes.We are providing you a library of all siebel error codes to make your search efficient.
You are open to provide updated information and share Siebel Error Codes which are not the part of our knowledgebase.
Happy Debugging !!!!!!!!!!!!!
Siebel Error Codes:
SBL-EAI-05010: Class name ...
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Siebel Component Showing UNAVAILABLE
We faced a strange situation as components were not taking any request and component were going to “UNAVAILABLE” state. This should not happen especially for the *Application Object Manager Components.
*Note: The number defined in MinMTServer ** of the component decides how many processes will be started when the component will start.Component is in unavailable state means that application server is running but no precess is running for the component.
Possible causes:
We have file called Siebns.dat which use to keep the complete enterprise information.
· Whenever we increase the log level for Object Manager to 4 or ...
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Siebel Server Component Processes (Shells)
The Siebel Server runs each component in its own separate process (or shell). These shells provide interface for a component to communicate with shared memory, and use infrastructure facilities for logging, events, networking, and so on. A shell performs the following actions when it is forked off:
Ø Initializes the logging and networking facility.
Ø Determines which component to run. The component is specified as a DLL (personality DLL), which is run by the Siebel Server either as part of the input parameters or as part of a network message.
Ø Attaches to ...
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Siebel Application Response Management (SARM)
Siebel Application Response Management (SARM) is a framework for identifying performance problems in the Siebel enterprise application. SARM allows administrators to collect critical performance and timing data, thereby making it possible to profile the execution of requests throughout the Siebel Server and its various components.
SARM files are also known as Sarmanlyzer files within the siebel servers. These Files are kept within siebel servers , contains the details about the ‘Response Time’ of all the request flowing within the CRM application.
When enabled, Siebel ARM records and saves data in binary file ...
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How to take Clean Bounce of Siebel Server
In some cases Siebel servers not started after bounce and our investigation lead us to conclusion that clean bounce of Siebel Severs is must whenever below scenario is being faced:
Siebel Server is not starting up after bounce
Getting SISNAPI error for MQ components
Multithreaded Components are not starting up after bounce
[Error Codes: SBL-GEN-00255, SBL-OSD-00220, SBL-OSD-02006, SBL-OSD-02011, SBL-OSD-00204, SBL-ADM-02049, SBL-GEN-00001]
What causes this problem?
Sometimes you can face the issue that Siebel Server threads fail when using start_server all.
On UNIX m/c there has been a scenario that Siebel server got shutdown without having run the stop_server script. ...
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How to EXTRACT SQL EXECUTION LOGS for specific User
In day to day life Siebel application developer has to deal with scenarios where few functionality or some configuration is making Siebel application latent. Developer has to extract the SQL queries to analyze the problematic functionality. We are sharing structured steps to analyze and extract the SQL queries which are leading to latency in Siebel application
*Note: If the SQL execution Time for a SQL query is greater than 10 seconds for the SQL statements generated at the time of navigation in CRM application,then it means that there is possibility of Latency. ...
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HUNG PROCESSES In Siebel Servers
Health of these siebel server processess play major role to keep the application and other operational functionalities smooth and fine. "Process" is a collection of many "Tasks" or "Threads". All these threads are defined within a process, under a specified parameter within the siebel server for different functionalities.
Example: MaxSharedDbConns , MinSharedDbConns, MinMTServers ,MaxMTServers parameters for AOM component "eCommunicationsObjMgr_enu".
Thus in case if these Threads/Tasks within a Process gets hanged or show the error such as:
Handling logon
Excited with Error
Running status but for more than 1 to 2 hours or greater.
Hint-1: (command to check ...
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Graceful Shutdown Of Siebel Server
Problem Statement : Siebel servers are not shutting down after executing the stop_server all command and the error which is frequently observed is “server not shutting down” or “server services could not be shut down”.
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MainWin Processes In Siebel
In this article we will learn ,What are MainWin executables and how to start, stop or check status of these processes.
Main win executables are part of embedded MainSoft MainWin System Core (MSC) components.
Starting with Siebel eBusiness Applications version 7.7, Siebel Systems embedded a newer version of MainSoft Mainwin. Three executables were introduced as a part of a design improvement.
Ø regss
Ø mwrpcss
Ø watchdog
regss: regss is the registry service of MainWin. This service is in charge of manipulating the registry file which contains system and application information.
mwrpcss: mwrpcss processes the RPC (Remote ...
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Oracle Critical Patch Update Advisory – July 2012 , Patches 7 Flaws In Siebel
Latest Oracle Critical Patch Update will patch 87 flaws in Oracle patches 87 flaws in Oracle's Data Base, PeopleSoft, Siebel, Solaris, MySQL etc…..
There are five vulnerabilities in Oracle Database Server products, four of which could allow remote code execution without authentication. Other important fixes include 22 flaws in Oracle Fusion Middleware, 9 in PeopleSoft, 7 in Siebel and 21 in Solaris. Source: NakedSecurity
7 vulnerabilities which will patched were allowing successful authenticated network attacks via HTTP in Oracle Siebel products. Siebel patch details are covered under below topics.
Product: Oracle Siebel CRM 8.1.1 and ...
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Oracle Security Alert for CVE-2013-0422
Oracle Critical Patch Update Pre-Release Announcement – January 2013
This Critical Patch Update Pre-Release Announcement provides advance information about the Oracle Critical Patch Update for January 2013, which will be released on Tuesday, January 15, 2013. While this Pre-Release Announcement is as accurate as possible at the time of publication, the information it contains may change before publication of the Critical Patch Update Advisory.
Oracle Security Alert for CVE-2013-0422 was released on January 13, 2013.
This Security Alert addresses security issue CVE-2013-0422 (US-CERT Alert TA13-010A) affecting Java running in web browsers on desktops.
The flaw ...
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Laptop, Desktop settings for Siebel Open UI
Prerequisites for Client Machine using Siebel Application Open UI (Thin Client)
Minimum Hardware & Software Requirements for Siebel Application
Application
Type of Client
Hardware and software
Siebel Application
Thin Client(Acessed through url in browser)
2 GHZ processor, Min 2 to 4 GB RAM, 100 GB Harddisk, LAN with Internet availability
Windows 7 Operating System
System Type-32bit Operating System
Java 1.7
MS office, Acrobat reader, MS outlook 2010
Standard Ports like TCP/IP, http port 80,88, to be enabled
Supported Browsers:
Oracle tests Siebel Open UI internally against the latest versions of the following commonly used Enterprise browsers:
Microsoft Internet Explorer 10 or 11 ...
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Spell checker: Lexicon path not found(SBL-SPC-00109)
Siebel Error: Spell checker: Lexicon path not found(SBL-SPC-00109)
Behavior: The default "Spell Checking" button on Account>Notes view or Contact>Notes view for the Notes is not working in one environment but it's working fine in other environment. I am getting "Spell Checker: Lexicon Path not found (SBL-SPC-00109)" error instead of getting the Spell Checking Dialogue box pop up on clicking on Spell Check button.
Fix: Generally these types of issues occurs due to improper privileges to the root directory or the file system. Providing the full permissions/ privileges to the file system folder will ...
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ReportHTTPSleepTime – Optimize your BI Publisher Reports
This parameter is set at XMLP component and this is the time that user submits the report for report generation and gets a response that report was generated. If threshold is reached and report was not completed, report is going to fail saying that did not receive response from BIP Server.
Modifying the HTTP Sleep Time
The integration from Siebel CRM to Oracle BI Publisher uses an outbound Web service call that calls the PublicReportServiceService Web service on the Oracle BI Publisher Server. The outbound Web service uses the EAI HTTP Transport business service to send the HTTP request for this call. Siebel CRM sets the HTTPSleepTime argument of this business service to two minutes (120000 milliseconds), by default. If a report requires over two minutes to finish, and if you do not schedule this report, then the report times out and Siebel CRM adds an entry that is similar to the following error message. It adds this message in the XMLPReportServer .log file:
SBL-EAI-04311: Operation ‘runReport’ is expecting a response but no response was received.
This error typically occurs only with a large or complex report, and it does not occur if you schedule the report. To avoid this error, you can increase the default sleep time for the EAI HTTP Transport business service so that the EAI component keeps the HTTP requests that are open through the Outbound Web Service long enough so that Siebel CRM can finish running the report.
To modify the sleep time for all reports
- Log in to Siebel client with administrative privileges.
- Navigate to the Administration – Server Configuration screen.
- Query the Component field of the Components list for XMLP Report Server.
- In the Components list, click the child Parameters tab.
- In the Component Parameters list, query the Parameter field for the following value:
ReportHTTPSleepTime
- In the Value field, set the value to the number of milliseconds.
For example, set the Value to 240000 to specify a four minute timeout.
NOTE: The default, and maximum, value for the ReportHTTPSleepTime parameter is 180 seconds.
- Restart the server.
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12.1.0.2 32-bit Oracle Database Client Installation Crash on Windows 2008/2012R2/10 64-bit
Date with my bike but i am stuck with very strange installation problem at work. Oracle 12.10.2 database installation on Windows was crashing repeatedly without leaving any hint on the logs. Found the fix for the problem and leaving a post for your reference. This will be very helpful during Siebel IP 16 Installation.
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